How long does Delivery take?
Usually overnight but sometimes 2 days within New Zealand. International orders take 2 weeks. Once your order is dispatched we will email you a tracking number and invoice. We are very experienced at shipping and do all we can to get you your items as quick as possible.
How do I contact you guys?
We can be contacted on 0800 773 766 during business hours or emailed any time.
Where are the pills made?
All our products are made in New Zealand, using latest technology in state of the art pharmaceutical manufacturing facilities, compliant with GMP standards, and used by fully trained staff. Both our manufacturing felicity and warehousing is registered with the Ministry of Primary Industries under the NP3 program, and is compliant with the NP3 food safety standards.
Where are the ingredients sourced from?
Where we can we use NZ made ingredients, however due to the exotic nature of the plants used in the majority of our our formulations, and the limited extract industry in New Zealand many of our ingredients are sourced internationally. Including China, India, Indonesia, Brazil, and America. We only use the highest quality GMP manufactured products, sourced from reputable and accredited companies.
Are orders shipped discreetly?
Yes they are! All orders is sent in an unmarked plain packaging with no indication whatsoever of it‘s contents. All products are labelled as health supplements.
How do I write a review?
About 1 month after ordering you will receive an email, giving you the opportunity to write a review on the product you ordered. All reviews on this site are real reviews from real customers. If you would like to review one of our products and did not receive or can not find the review request, contact us and we will send you one.
How do I pay?
You can order online and be given our various payment methods when you checkout. Or you can call us to place your order over the phone.
What name will show up on my credit card statement?
You will receive an email with this information once your card has been billed. (The billing descriptor won’t mention the name of these pills, or anything untoward.)
Do you have a money back guarantee?
If in the unlikely event you are not 100% satisfied with the results of any of our products you may return them within 60 days of purchase, and we will cheerfully issue a full refund (less any shipping fees) on any number of unopened bottles and up to one opened bottle, even if its completely empty! Please contact us for return instructions.